If you love your Microsoft sweetie so much that you purchased a surprise special edition Red Valentine’s Day Zune - you know, the one with the engraved heart on the back - you may have received the following love letter from Microsoft:

We wanted to provide you with an update on your order status. Due to some issues in our fulfillment center there remains a chance we will miss getting your Zune to you by February 14th. We are working hard to get your order to you as quickly as possible and we currently plan to ship your Zune within the next 3-4 days. Once your order is in transit, we will send you a shipping confirmation with a link for tracking.

Our goal is to provide a smooth customer experience for ordering, customization, and delivery. We sincerely apologize for not meeting that goal in this specific case. We will be refunding the entire amount of your order, which you should be able to see on your credit/debit card within 7-10 days. We hope you love your Zune and that you will accept our sincere apology.

(credit: arstechnica.com)

So, why not double-dip, take the refund and ssplurge on dinner or maybe even buy an iPod and do a little MS v. Apple sparring?