With the recent controversy regarding the Geek Squad -- that quality suffered after it was sold to Best Buy and that the "Geeks" aren't trained in anything more than the basics -- this might be a good time to look at YourTechOnline. As you've already figured out by the name, it's an an online repair service which accesses your computer and fixes problems such as viruses, spyware and adware.

First, you select a plan (you can buy time blocks for as low as 99 cents a minute) and then watch as the computer technician fixes the problem in front of you. If needed, you can explain the problem to a live tech and they can give you an estimate.